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Shipping Policy

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​1. Shipping Locations

We ship exclusively within:

  • United Kingdom

  • South Africa

Orders placed outside these countries will be cancelled.

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2. Shipping Costs

Shipping is free on all orders within the United Kingdom and South Africa.

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3. Processing & Dispatch

This is a limited first merchandise drop.

Orders will be processed once stock has been received in the respective country. Please allow up to 1–2 weeks for processing and dispatch.

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All delivery timeframes are estimates only and are not guaranteed.

We are not liable for delays caused by couriers, high order volumes, or circumstances outside of our reasonable control.

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4. Delivery Responsibility

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for:

  • Incorrect or incomplete addresses

  • Failed delivery attempts

  • Parcels marked as delivered by the courier

If an order is returned due to incorrect address details, additional shipping fees may apply to resend the item.

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5. Risk & Ownership

Risk in the goods passes to the customer upon confirmed delivery to the address provided at checkout.

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6. Lost Parcels

If your parcel is significantly delayed, you must notify us within 14 days of the expected delivery date at:

thehowzitguy@gmail.com

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Claims made outside this period may not be accepted.

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