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Shipping Policy

1. Shipping Locations

We ship exclusively within:

  • United Kingdom

  • South Africa

Orders placed outside these countries will be cancelled.

2. Shipping Costs

Shipping is free on all orders within the United Kingdom and South Africa.

3. Processing & Dispatch

This is a limited first merchandise drop.

Orders will be processed once stock has been received in the respective country. Please allow up to 1–2 weeks for processing and dispatch.

All delivery timeframes are estimates only and are not guaranteed.

We are not liable for delays caused by couriers, high order volumes, or circumstances outside of our reasonable control.

4. Delivery Responsibility

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for:

  • Incorrect or incomplete addresses

  • Failed delivery attempts

  • Parcels marked as delivered by the courier

If an order is returned due to incorrect address details, additional shipping fees may apply to resend the item.

5. Risk & Ownership

Risk in the goods passes to the customer upon confirmed delivery to the address provided at checkout.

6. Lost Parcels

If your parcel is significantly delayed, you must notify us within 14 days of the expected delivery date at:

thehowzitguy@gmail.com

Claims made outside this period may not be accepted.

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